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Whether you have a technical question, a sales enquiry, or just want to say hello — our team responds fast. No bots, no endless ticket queues.
Technical Support
API issues, integration help, docs
≤ 4 hrs
Sales & Enterprise
API issues, integration help, docs
≤ 2 hrs
Partnerships
API issues, integration help, docs
≤ 24 hrs
General Enquiries
API issues, integration help, docs
≤ 24 hrs
Send us a Message
Fill in the form below and the right person on our team will get back to you.
Email Us Directly
Prefer to email? Drop us a line and we’ll respond within 4 hours during business hours.
hello@apiexpress.in →
Mon – Sat · 9 AM – 7 PM IST
WhatsApp Support
For quick questions, chat with our support team on WhatsApp. Average response under 30 minutes.
Avg. response under 30 minutes
Browse the Docs
Most integration questions are answered in our documentation — with live code examples for every API.
Visit Documentation →
Updated with every release
FAQ
Common Questions About Our API Services
Everything you need to know before integrating. Don’t see your question? Contact us directly — we reply within 4 hours.
How quickly can I get started with your APIs?
You can be live in under 5 minutes. Sign up for a free account, get your API key instantly, and follow the quick-start guide in our docs. No approval process, no credit card required for the free tier which includes 1,000 API calls.
Do you offer a free trial or free tier?
Yes. Your first 1,000 API calls are completely free with no credit card required. The free tier covers all 10 APIs in our catalogue so you can test any integration before committing. After 1,000 calls, you can upgrade to a paid plan or contact us for volume pricing.
Can you build a custom API for my specific requirement?
Absolutely. Custom API development is one of our core services. Share your requirements through the form above or email us directly and we will respond with a technical proposal within 4 business hours. We scope, build, test, host, and maintain every custom API we create — with the same 99.9% uptime SLA as our standard catalogue.
What support is included with my plan?
Free tier users get access to full documentation, our Postman collection, and email support with a 24-hour response window. Paid plan users receive priority support with a guaranteed under-4-hour response time via email, WhatsApp, and phone. Enterprise clients receive a named account manager available during business hours.
Are your APIs compliant with Indian data regulations?
Yes. All API Express infrastructure is hosted within Indian data centres. We do not transfer user data outside India without explicit consent. Our APIs draw from authoritative Indian data sources and our operations comply with local data protection and financial regulatory requirements.
Can I switch plans or cancel at any time?
Yes. There are no lock-in contracts. You can upgrade, downgrade, or cancel your plan at any time from your dashboard. If you cancel, your account reverts to the free tier automatically — you keep your API keys and access to all documentation. No questions asked.
Not Ready to Talk Yet? Start with a Free API Key.
No credit card. No sales call. Just sign up and start building with 1,000 free API calls across our full catalogue.
- No credit card required
- Sandbox access included
- Setup support included
- Enterprise plans available
Looking for custom API development or enterprise pricing?
Contact our solutions team — we respond within 4 business hours →