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Before You Reach Out
These are the questions we get most often β you might find your answer right here.
You can be live in under 5 minutes. Sign up for a free account, grab your API key from the dashboard, and follow the quick-start guide in our docs. No approval process, no credit card needed for the free tier.
Yes β if you're expecting over 500,000 API calls per month, contact our sales team for custom volume pricing. We offer significant discounts at scale and can put together a plan that fits your usage pattern.
Free tier users get access to our community forum, full documentation, and email support with a 24-hour response window. Paid plans include priority support with a guaranteed 4-hour response time.
Absolutely. There are no lock-in contracts. You can upgrade, downgrade, or cancel your plan at any time from your dashboard. If you cancel, your account reverts to the free tier automatically β you won't lose access to your API keys.
Yes. All API traffic is processed through our Indian data centres located in Mumbai and Bengaluru. We are compliant with India's data protection framework and do not transfer user data outside India without explicit consent.
Yes. Starter plans include a 99.9% uptime SLA, and Pro plans include a 99.99% SLA with priority routing and faster failover. Enterprise customers can negotiate custom SLA terms. Check our status page for real-time and historical uptime data.